Merchandise returned to cashmereandindigo.com will be processed within 7-10 business days of receipt. Once your return has been checked and processed, you will be notified by email. The refund will be issued to the orginial form of payment. Refunds may take up to 10 working days to appear on your bank statement, depending upon your bank. Please note: any original shipping charges incurred at the time of purchase are non-refundable.